Choosing a plumber seems easy, you jump on Google. Search for “Plumber Toowoomba” and call the first few plumbers you see… But is that really the best way to get the right plumber for the job?

All it really demonstrates is that those plumbers are better at marketing than the 200 + other plumbers in the Toowoomba region… 

In order to help you, the customer understand the differences that you can expect from HCP, that qualify us as the best plumbers for the job (and not necessarily the best marketers) and the reasons why you won’t be left feeling disappointed once we’re done, we have come up with a 7 point guarantee that includes: 

A 2 year workmanship guarantee

We are so confident in the skills of our plumbers, we offer you a 730 day guarantee

on the quality of our workmanship.

A quality materials guarantee

We source the best quality materials and resources that are suitable for your project-

guaranteed.

A communication guarantee

It’s important to us that we create great relationships with our clients and ongoing communication is a big part of our guarantee to our customers. Therefore, you are

guaranteed to be kept involved and informed at all stages of your project.

A clean and tidy guarantee

No one likes to be left with a mess. We guarantee we will leave the job site clean

and tidy when we have finished the job.

An upfront variation guarantee

If you alter the scope of works or if there are unforeseen circumstances we guarantee

to keep you updated with any costing changes prior to works commencing whether

savings or additional costs - so there will be no nasty surprises when the bill arrives.

An invoices and quotes guarantee

All your invoices and quotes will be delivered quickly- this way you can keep on

target and not have your work delayed because you are waiting on information.

An accessible and helpful guarantee

We are committed to ensuring you are happy with your plumbing project at every

stage, so we guarantee that we will be available to answer any questions and assist

you in any decision-making.

Now what does that actually mean for you?

It means… 

• We always turn up as we have someone dedicated to booking in jobs and making sure all jobs are attended
• We have a sizeable team with broad experience which allows us to juggle jobs and prioritise where required, so if your job is urgent, you won’t be left in the lurch
• Our diverse skill set ensures that our team have the experience to provide you the best resolution in relation to any aspect of the trade
• We provide upfront pricing to avoid any surprises
• Our staff are trained to leave the site in a better state than when they arrived - you will never have to clean up after HCP
• Last, but not least, we maintain properly stocked vehicles to ensure that we have all common components on hand, usually it's enough for us to make a start while other required materials are delivered to site - saving you time and money

If you have a plumbing job that requires the services of a quality plumber, give us a call on 0439 648 390 to discuss your needs.